A. Make sure you use the DoD E-mail certificate. If you still have problems contact us.
A. You will need to request a new account. The AF SBIR program is on a new system and all old accounts from the old SBIR system have been purged. Please visit
http://www.afsbirsttr.af.mil/SBIR-System/Access-Request/ for instructions on requesting a new account.
A. Password reset requests can be sent to the SBIR help desk (AFSBIRSTTR-Techsupport@us.af.mil)
A. Please be sure to check your SPAM/Junk folders, many users are reporting the email ends up there. Make sure firstname.lastname@example.org is whitelisted. Check with your IT Staff and/or ISP. If you make any changes, let us know and we can resend your credentials.
A. No. The AF SBIR/STTR application should not be set to use compatibility mode in Internet Explorer. When using compatibility mode many of the list pages to not render correctly and cannot be viewed. The following entries should be REMOVED from your computer’s compatibility mode list: afsbirsttr.net AND online15.net .
A. The public facing home page is www.afsbirsttr.af.mil , The AF SBIR/STTR private application uses both https://afsbirsttr.net and https://sbir-sttr.online15.net